Delivery and Refunds

How To Return Material

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
  1. Please email [email protected] to request a refund and we will assign you a tracking #.
  2. Mail your returned item to:
  3. TorqBolt Inc Returns Department Tracking # 123 Your Store Road Store City, Store State Store Zip Code
  4. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Merchandise that has been used, or altered will not be accepted for return or exchange.

Restocking Fee

All materials are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your material item is in like new condition, you may exchange your material for a different size or grade. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.